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These Terms and Conditions apply to all sales, purchases, and transactions between Caird Lumber Ltd. and its customers. By purchasing from the Seller, the Buyer agrees to these terms.
• All prices are subject to change without notice.
• Payment terms: 50% deposit is required on all orders prior to cutting/ordering. The deposit is non-refundable unless otherwise agreed in writing.
* All orders must be paid in full at time of pick up.
*All credit card transaction will have a surcharge of 2%.
• Applicable taxes (HST) are added to all sales.
• Custom or special orders cannot be canceled once processing has begun.
• The Buyer is responsible for securing their load.
• The Seller is not responsible for delays due to weather, transportation issues, or supplier shortages.
• Lumber is sold as-is unless otherwise stated.
• Rough-cut lumber dimensions may vary. Planed or finished dimensions are approximate.
• The Buyer must inspect and approve materials upon pickup/delivery. No claims will be accepted once materials leave the premises.
• The Seller makes no express or implied warranties regarding the suitability of materials for a specific use.
• The Buyer assumes all responsibility for proper storage, handling, and use of the materials.
• The Seller is not liable for any damage, injury, or loss resulting from the use of its products.
• The Buyer is responsible for their own safety while on the premises.
• The Seller is not liable for personal injuries, vehicle damage, or property damage occurring on-site.
No smoking on the premises.
By completing a purchase, the Buyer acknowledges and agrees to these Terms and Conditions.
The information on this website is only for general informational purposes only. Caird Lumber Ltd. makes no warranties regarding the accuracy or reliability of the content. Use the materials at your own risk.
Return Policy
At Caird Lumber Ltd. We take pride in providing quality lumber and exceptional service. Due to the nature of our products all sales are considered final. However we understand that issues can arise, and we're here to help when they do.
Returns:
We accept returns only under the following conditions:
- The product is unused, uncut and in it's original condition.
-You notify us of the issue within 7 business days of the delivery or pick up.
- A restocking fee of 25% may apply.
Non-returnable Items:
We do not accept returns on:
-Custom-cut or milled lumber
-Special orders or custom wood products
-Weathered or altered material
Damage or Incorrect orders:
If you receive damaged or incorrect items, please contact us within 48 hours with photos and a description of the issue. We'll work to resolve the problem promptly.
Caird Lumber Ltd
4261 Desert Lake Rd, Verona, ON K0H 2W0
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